GovPlanet does not accept returns at this time. Items without IronClad Assurance® are sold as-is, where-is.
Buy with Confidence with our IronClad Assurance
Look for our IronClad Assurance Equipment Condition Certification on the Machine you Want to Buy
Our IronClad Assurance equipment condition certification lets you know that one of our inspectors has personally visited the item, taken pictures and conducted a comprehensive inspection of key systems and components. What you see in the inspection report is what you get when you receive the equipment. If the item you received is not in the condition described in our inspection report, please contact us within one business day of receiving the item. Valid dispute claims will be handled in a mutually beneficial manner. For details, please see our IronClad Assurance Policy. For questions about our IronClad Assurance or to file a claim, please contact our Customer Care department Monday to Friday, 6 a.m. to 5 p.m. (Pacific Time) at +1 (844) 225-8799. Items without IronClad Assurance as sold as-is, where-is and not eligible for claim submissions.