Payment & transfer
Within three business days of purchasing an item, you must submit the full purchase price, plus any applicable taxes (Read More.., Read More for California..) and a Transaction Fee (described in Fees).
After you purchase an item, GovPlanet® provides instructions on submitting your payment into the secure bank account assigned to your transaction. Payments can be made by wire transfer or certified bank check (U.S. customers only).
Wire transfers are the recommended and fastest payment method. A wire transfer eliminates the waiting period to receive funds typically associated with checks.
Once full payment from the buyer has posted into the secure bank account assigned to the transaction, GovPlanet will notify the buyer and seller alike that the money has been deposited. At this point the buyer will be provided with the location of the equipment and the seller must release the equipment for shipment.
Titling Documents for Vehicles:
If requested, GovPlanet will supply a titling document to customers under the following conditions: The vehicle must have been sold in a "useable" property sale and information needed to produce the document must be available. There is a processing fee of $50 for EACH SF97 requested. Customers requiring a state certificate of title or duplicate state certificate of title will be charged $150, which includes a document preparation fee of $100 for each state certificate of title or duplicate state certificate of title. The option to select a titling document is offered during the checkout process.
Title inquiries should be sent to firstname.lastname@example.org.
Need more assistance?
You can always speak with a GovPlanet Customer Service Agent who will help you with any question you may have. They can be reached at 844-225-8799 or 925-225-8799, Monday through Friday from 6 a.m. to 5 p.m. PST.